FAQ


What is aadi?

Aadi is a cross-border e-commerce market place promoting brands and manufacturers of Bangladesh to global market.

Do aadi sell its own products?

Aadi does not own or produce any of the products available on the marketplace. Our goal is to provide support and platform to  showcase and flourish Bangladesh's true potential.

Can I buy from Bangladesh?

Anyone living outside of Bangladesh can purchase from aadi and deliver to Bangladesh, however one can not purchase anything from aadi using any debit or credit card issued by any bank from Bangladesh.

Can I buy from outside of Bangladesh?

Anyone holding bank cards issued in any foreign countries rather than Bangladesh will be able to purchase from aadi.

Can I pay with foreign bank cards in aadi?

Anyone holding bank cards issued in any foreign countries other than Bangladesh will be able to purchase from aadi.

Can I pay with PayPal?

We except any debit or credit cards (Visa, MasterCard) issued by any international bank your card must be '3D Secured', which can be manually enabled through a phone call by your issued bank. To learn more click here

If you have a VISA card, for more information on availing this service click here, for MasterCard click here

Will my payment be secured?

Because payments are both the most important and most risky piece of conducting business online, aadi will take all the necessary steps to ensure they are keeping data safe and secure. The role of the payment gateway is simply to decline or approve a transaction.

How long it will take to get my delivery?

We delivery as per DHL express shipping policies which takes about 5 to 7 working days to deliver your order in your designated address.

Do I need to pay duties and taxes?

No additional VAT and Taxes are included other than Bangladesh government E-commerce guideline within the final payment you make at aadi.com.bd. Any additional VAT and TAX other than that should be bare by the customer at there owning risk as per their country requires.

Can I purchase from abroad and get it deliver in Bangladesh?

In future, anyone holding bank cards issued in any foreign countries other than Bangladesh will be able to purchase from aadi and will be able to deliver in Bangladesh.

How many countries aadi shipped to?

With DHL Express, we can shipped from over 200 countries and territories in the world.